These are helpful logs for Intune admins to understand what is the exact issue with macOS devices while troubleshooting. The diagnostic logs include device info, enrollment details and user details, and device connectivity logs. We will also discuss the process of how to collect and share app diagnostic logs with a Microsoft Support person for help in troubleshooting, or IT Admins can troubleshoot themselves. We can use the device platform restriction feature in Intune to do this.įor Intune logs collection process, we can send diagnostics reports of a problem or error in the Company Portal app for macOS. It’s the type of Mac app we hope you never have to use, but when disaster strikes, you’ll be glad you. Just look for the Designed for iPhone or Designed for iPad designation in. iOS 15 brought lots of bugs and defects to the mail app for iPhone. An IT administrator who manages devices enrolled in Intune may want to prevent macOS devices from enrolling in your organization. Carbon Copy Cloner 6 is a backup app that’s super simple to use. If your computer has Apples M1 or M2 chip, you can use your favorite iPhone (and iPad) apps natively on your Mac, too. That might be good UX in theory, but in practice its awful. Our last blog post discussed how to Block macOS devices using Intune. We’ll go over the steps needed to be done while collecting the logs from the application on the client’s device. Hi everyone, In this post, let’s discuss the process of how to collect Intune logs from macOS devices using the Company Portal application.
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